**HOME AI CLIENTS COURSES GENERAL HELP CLIENT-SPECIFIC HELP INDUSTRIES SERVICES SOFTWARE STATES TEAM TRAINING BY ROLE FEEDBACK**


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Ramp Help

https://youtu.be/Ugv31NHBxug?si=rg2OHrXpNZNfpa2K&t=159

Overview

Once employees submit their reimbursements, they will appear in the Pending or Needs Review tab under Expenses > Reimbursements.

Needs Review.webp

Editing reimbursements

While a reimbursement is pending, the submitter's direct manager, assigned assistant, and any bookkeeper and admins may edit any reimbursement field. To do so, click on the reimbursement and click the "Edit" button in the footer at the bottom of the drawer.

When reimbursement fields are edited after the first level of approvals have been made, the approval chain may reset at the second layer of approvals. Simply click on the edit icon.

Below is the logic by which the chain resets:

  1. The chain resets when these fields are edited: Amount, currency, spend limit, trip, and/or mileage
  2. The chain will not reset when these fields are edited: Date, merchant, memo, additional fields

Canceling reimbursements

After a reimbursement has been approved and before the payment begins processing, admins and owners can cancel the reimbursement from the reimbursement drawer in case of mistakes in approval, payment method, or bank issues. This will both cancel and reject the reimbursement. Note: Assistants may not cancel reimbursements.

Bulk approving reimbursements

Admins and managers may approve reimbursements in bulk by selecting the check boxes next to each reimbursement. After clicking "Approve," you'll be prompted to confirm your selection.

Foreign transaction reimbursements

International reimbursements

If the employee both had a foreign transaction and needs to be paid out in a foreign currency (ex. your Canadian employee spends GBP on a work trip to London), you'll see both the transaction's original currency and the currency they will be paid out on hover.

Note that international reimbursements are not enabled in Nevada or for financial services businesses due to local regulations and partner restrictions.

Reimbursement payment options